Privacy Policy

Effective date: 03.03.2026

1. Who We Are

Thirene is an independent creative brand specializing in digital cross-stitch patterns and DIY craft resources.

Website: https://thirene.com
Email: thirene.ua@gmail.com

Thirene operates as an online business offering downloadable digital products through its website.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. What Personal Data We Collect

We collect personal data only when it is necessary to operate our website, process payments, and deliver digital products.

a) When You Place an Order

We may collect:

  • Name
  • Email address
  • Billing address
  • IP address
  • Order details
  • Payment information (processed securely by third-party payment providers)

Important: We do NOT store your full payment card details. Payments are processed securely through trusted payment gateways.

b) When You Create an Account

We collect:

  • Username
  • Email address
  • Password (encrypted)
  • Order history

c) When You Contact Us

We collect:

  • Name
  • Email address
  • Any information you provide in your message

d) Automatically Collected Data

We may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring URLs

This helps us improve website functionality and prevent fraud.

3. Comments

Comments are currently disabled on this website.

We do not collect or process personal data related to public commenting.

4. Digital Products & Downloads

Thirene sells digital cross-stitch patterns in downloadable format (PDF and related files).

After successful payment:

  • You receive access to instant digital downloads.
  • No physical product is shipped unless explicitly stated.

Download access may be stored in your account for future access.

5. Cookies

We use cookies to improve website functionality and user experience.

Essential Cookies

Used for:

  • Shopping cart functionality
  • Secure login
  • Order processing
  • Fraud prevention

Optional Cookies

May be used for:

  • Analytics (e.g., Google Analytics)
  • Performance tracking

You can disable cookies in your browser settings. However, some parts of the website may not function properly without them.

Login cookies last up to two weeks if “Remember Me” is selected.

6. Embedded Content from Other Websites

Articles or pages may include embedded content (videos, images, social media posts).

Embedded content behaves as if you visited the external website directly. These websites may collect data, use cookies, and track your interaction according to their own privacy policies.

We are not responsible for third-party privacy practices.

7. Payment Processing

Payments are processed securely through trusted third-party payment providers (e.g., Stripe, PayPal, WooCommerce payment gateways).

These providers:

  • Process your payment information
  • May collect personal data necessary for fraud prevention
  • Operate under their own privacy policies

Thirene does not store full credit card numbers.

8. Who We Share Your Data With

We share personal data only with:

  • Payment processors (to complete transactions)
  • Hosting providers (website infrastructure)
  • Email service providers (if subscribed to newsletter)
  • Spam detection services
  • Legal authorities when required by law

We do not sell or rent your personal data.

9. How Long We Retain Your Data

Order information is retained:

  • For accounting and tax compliance
  • For customer support purposes
  • As required by applicable law

Account information is stored until:

  • The user deletes the account, or
  • We are required to remove it under legal obligations

Comments and metadata may be retained indefinitely for moderation and spam detection purposes.

10. Your Data Protection Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact: thirene.ua@gmail.com

We may request identity verification before processing your request.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption
  • Secure hosting
  • Encrypted passwords
  • Limited administrative access

However, no internet transmission is 100% secure.

12. Where Your Data Is Sent

Your data may be processed outside your country if required by hosting or payment providers. In such cases, appropriate safeguards are applied.

13. Children’s Privacy

Thirene does not knowingly collect personal data from children under 16.

If you believe a child has provided personal data, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised effective date.

15. Contact Information

If you have questions about this Privacy Policy, please contact:

Email: thirene.ua@gmail.com